SiteMinder reviews

4.0

77% would recommend to a friend

(519 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 4.0 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

519 reviews
1.0
Jun 28, 2023

Avoid

Recommend
CEO approval
Business Outlook

Pros

Multicultural, colleagues, social events, nice office.

Cons

Since they have gone public, they only care about money, and that does not mean you salary, unfortunately. This company is not human anymore.

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SiteMinder Response
3y
Thank you for your feedback. I am glad that you find the office to be an enjoyable place full of social and multicultural events as our PeopleMinders work incredibly hard to make SiteMinder an award winning place to work (Top 10 Best Places to Work 2023 Hotel Tech Awards). This is of course at odds with your comment about revenue being the primary driver following our debut on the Stock Exchange. We remain a very human organisation that puts our people at the heart of what we do and within Sales, our teams are the lifeblood of the business. Enviably in 2023 our Sales organisation continues to grow compared to other competitors in this space and we have worked incredibly hard in 2022 to ensure that our Sales Career Pathway reward structure remained competitive across Hotel Tech. We are also vey proud to be extending these Career Pathways across our senior pathways within Sales. I am not certain from your review whether you still work at SiteMinder, but if you do I would encourage you to reach out to me, your Manager or if you prefer anonymously via 'OfficeVibe', our dynamic pulse engagement tool. - Many thanks, Marie-Anne Varela HR Director EMEA & Global Sales
5.0
Feb 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Great products today and still with so much potential. Products are highly regarded in the industry. Really fun and clever people to vibe and work with. Big enough company that there are processes, but small enough to be flexible. Ability to be a mobile worker, few days from home and few in the office, nice blend. Management is approachable, gives good guidance and applies the correct amount of pressure/urgency. If you are the type of person who loves to get your hands dirty, own something, drive it through to completion and be willing to learn then you will fit right in here!

Cons

Like any product driven company prioritisation happens, sometimes things get stopped or delayed. But on the whole SiteMinder releases a lot of stuff!

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SiteMinder Response
3y
Thank you so much for taking the time to leave your review! It's great to hear all the positive feedback you have regarding our people and product! As we continue to grow, there will always be room for improvement and so i encourage you to continue the conversation and provide further feedback and ideas on how we can improve with your manager as well as the HR team. Kind regards, Sophia Senior HR Business Partner
3.0
Jan 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Above average pay, good peers, recognition, opportunity to grow within the company, great offices.

Cons

No benefits, strong micromanagement, high targets, high pressure, no work-life balance.

Viewing 163 - 165 of 519 Reviews

Glassdoor has 584 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.