SiteMinder reviews

3.9

77% would recommend to a friend

(517 total reviews)
avatar

Sankar Narayan

86% approve of CEO

72% positive business outlook

SiteMinder has an employee rating of 3.9 out of 5 stars, based on 517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

517 reviews
2.0
Sep 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Very relaxed culture. SOME of your peers are tolerable. If you show effort you won't get fired.

Cons

Leadership is... very questionable. You have 1 good leader in LATAM but none in North America. No Hospitality professionals. Just people trying to further their own agenda. The company does not like to spend money on events, people, or anything really. Hard to be competitive when talent is leaving every 6 months and we can't attend trade shows. The sales floor is very similar to hanging out in a living room of a frat house.

avatar
SiteMinder Response
6y
Thank you for taking time to review SiteMinder. It sounds like you are experiencing some challenges with your manager. I would encourage you to speak with me or a member of the HR team to see how we can help. SiteMinder is going through rapid growth so leadership is something we are heavily investing in. We have recently on-boarded a new VP, Sales and three additional Regional Sales Managers in Amers to support both new and existing teams. We are also investing in the development of our sales reps and have recently created a dedicated sales training function. We know that things aren’t perfect, but our eNPS scores give a real sense that people enjoy working at SiteMinder. Your feedback is very valuable and it would be great to continue to work with you to improve, so would encourage you to connect with me or a member of the HR team.
1.0
Jun 15, 2018

Find the right leaders

Recommend
CEO approval
Business Outlook

Pros

Friday drinks but that may be about it

Cons

The leadership team has suffered through recent changes and does not support the team. They are in it for themselves and to make themselves look good to the executives. There are people that have been promoted that provide no value to the company and definitely shouldn’t be in a leadership role.

3.0
Mar 13, 2016

Sales Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with a great group of nice people who are willing to help and support you

Cons

Small salary and waiting too long to get commissions on software you have sold ( About 3 months wait)

Viewing 16 - 18 of 517 Reviews

Glassdoor has 581 SiteMinder reviews submitted anonymously by SiteMinder employees. Read employee reviews and ratings on Glassdoor to decide if SiteMinder is right for you.