Does SiteMinder pay their employees well?

According to anonymously submitted Glassdoor reviews, SiteMinder employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at SiteMinder. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at SiteMinder?

77% of SiteMinder employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SiteMinder 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at SiteMinder?

Sales Executive (74) , Customer Onboarding Specialist (24) , Sales (18) , Onboarding Specialist (15) , Business Development Manager (13) , Senior Software Engineer (13) , Senior Sales Executive (12) , Service Desk Analyst (10) , Software Engineer (9) , Customer Service Representative (7) , Customer Solutions Consultant (7) , Business Development Executive (6) , Product Owner (6) , Sales Representative (6) , Manager (5)

What are the pros of working at SiteMinder according to real employee reviews?

"Siteminder has a great culture and tries to keep their employees happy" ((in 66 reviews)); "People are great and fun" ((in 62 reviews)); "Great engineering team and great talent" ((in 16 reviews)); "Good benefits" ((in 15 reviews)); "That's where all the great colleagues come from." ((in 14 reviews))

What are the cons of working at SiteMinder according to real employee reviews?

"Annual salary review is a joke(usually around 0.7% to max 2%)" ((in 26 reviews)); "Bad Managers and micromanage reps" ((in 19 reviews)); "Career progression became difficult if you did not play into their games and office politics." ((in 14 reviews)); "poor leadership and support for new hires" ((in 10 reviews)); "Very low morale around the office when it used to be a great energy." ((in 4 reviews))

What are employees saying about SiteMinder layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SiteMinder layoffs and their outlook for job security at SiteMinder in 2026.

What are the top reviewed SiteMinder locations?

Dallas , Addison , Austin , Houston , Jacksonville , Philadelphia

SiteMinder reviews

4.0

77% would recommend to a friend

(519 total reviews)

Sankar Narayan

86% approve of CEO

72% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

4.0

Work/Life balance

3.7

Senior management

3.7

Compensation and benefits

3.7

Career opportunities

SiteMinder has an employee rating of 4.0 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SiteMinder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

519 reviews

4.0

Mar 5, 2023

Good

English/spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

There was a lot to learn! Great management!

Cons

Not enough holidays on Indian holidays

SiteMinder Response

3y

Thanks for your Glassdoor review. It's great to know that you enjoying your experience at SiteMinder.

5.0

Mar 5, 2023

More than 10 years of experience as Outbound Sales for Residential & Business to Business Solution Provider.

Business development specialist

Recommend

CEO approval

Business Outlook

Pros

Work life balance, Siteminder is number 1 in hospitality industry

Cons

change of location, account is unpredictable

3.0

Mar 4, 2023

It can be better

Customer support

Recommend

CEO approval

Business Outlook

Pros

Work from home. Staff events are really cool. If you work in a Bank Holiday, you can choose between Double Pay or a Time off.

Cons

Stressful as It looks that the company is growing faster than it can handle, overloading every single department. For example Sales or Onboarding might not follow the procedures(by lack of attention for example), which leads to the Client to contact Support to fix something that supposed to be done before the Client Account was active. Hardly ever this issue will be reported to become a Constructive Feedback, which means it that might happen again. But if you are from Support be sure that you will receive feedbacks from everyone. Training should be better(longer).

SiteMinder Response

3y

Thank you for taking the time to tell us about your experience. It's great to hear that you enjoy our flexibility and culture, but also hear your concerns. We are going through a period of rapid growth which is exciting, but also means that sometimes our processes struggle to keep up with our pace. We are currently looking at our Sales and Onboarding processes to try and streamline and automate in order to improve the experience for both customers and employees who support our customers. This is an ongoing evolution. Our Chief Product Officer has also commenced a bi-monthly all hands to ensure employees are aware of the product roadmap and the status of any bugs and enhancements.

Viewing 190 - 192 of 519 Reviews

Jobs at SiteMinder

Senior Talent Acquisition Consultant

Solutions Consultant – Hospitality (Hotel Tech)

Dallas, TX

View job

Strategic Business Development Manager

Sales Director- NORAM

SiteMinder

SiteMinder reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good

More than 10 years of experience as Outbound Sales for Residential & Business to Business Solution Provider.

It can be better

Jobs at SiteMinder

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