Lack of understanding leads to chaos in US/ UK operations
Pros
Not working for or with the UK team before they took over.
Cons
Leadership clearly has no idea what they are doing when it comes to the US market. They seem to assume that US and UK sales are exactly the same, which they are not the markets, culture, and approach are completely different and that was never accounted for. Training on the UK side was poor and unfit for purpose. There was no real structure or support tailored to the UK team, and it showed. Decisions were being made by people with no understanding of the US landscape, and it created a chaotic and frustrating environment for everyone trying to do their job properly. They didn't want to listen to the team currently in the US. CEO didn't have confidence in anyone on the US side, and still doesn't to this day. No plans for growth in any role at Skyborne US, only the UK side gets promoted.
