Slack reviews

3.9

77% would recommend to a friend

(1,095 total reviews)
avatar

Stewart Butterfield

88% approve of CEO

70% positive business outlook

Slack has an employee rating of 3.9 out of 5 stars, based on 1,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Slack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jul 16, 2018

Great Team & Transparent Management

Recommend
CEO approval
Business Outlook

Pros

- Everyone is happy to help you, but that is also tempered by the "teach a person to fish," philosophy where you look for an answer, first, and then turn to your team if you don't have any luck - The onboarding process (at least for Customer Experience) is 9 weeks in length so you have lots of time to learn before are fully trained. - Management at all levels is very supportive and open with communication..giving the "why" behind the "what" helps to focus everyone on the task(s) at hand. - The knee-jerk reaction isn't to "ask the engineers." However, the engineering team here is great at assisting with questions or difficulties. - I have found that most folks will be candid and straight-forward with you rather than giving non-descriptive and indecisive answers. - When you are at work, you focus on work, but when you are home you can be completely home...you don't feel like you still need to be accessible for work

Cons

- The 9 week onboarding process can seem a bit tedious at times - Pay is a little lower than expected, but the benefits are absolutely fantastic, so that is sort of a wash. - There is a ton of information to get through and understand...they don't expect you to memorize it all, but the process of making everything easy to find and reference is still in progress. -

5.0
Jul 15, 2018

Enterprise Account Executive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's hard to imagine a company with a bigger opportunity in enterprise software than Slack. We’ve paved the way within the workstream collaboration space and the market opportunity has been validated as Microsoft, Google and Cisco build competing products. I feel lucky to sell a product that is genuinely loved by our users. It’s inspiring to see how our customers embrace Slack to transform how they work. We’re fortunate to partner with some of the largest companies in the world. 

One of the reasons I joined Slack is to help build a unique team and culture, which has been remarkable to be a part of over the past two years as we continue to scale our NYC office. I’m surrounded by driven coworkers who are smart, passionate, and make it fun to come to work.

 As a member of the sales team, it’s reassuring that Slack is aligned across the board to optimize the product-market fit within large organizations – our company strategy and our investment in support roles prove that we’re doing everything we can to accelerate growth.

Cons

It can be challenging to go head to head with other tech titans and sell the value of our product when our competition is often free. However, Slack will trust you to pursue the approach that you feel will be most effective and empower you to take risks. The skills that are required to succeed at Slack will position you well for whatever you do next in your career.

5.0
Oct 22, 2017

Favorite job of my career so far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, empathetic coworkers who share values and motivation, feeling that you're making or growing something special that's really changing the way people work together, great perks that aren't too ostentatious, friendly to working parents, older average age so you're working with grownups, tolerance and/or support for creative experimentation, big equity potential.

Cons

Fast growth that makes consistency across departments hard to maintain, need to fill positions has led to some hasty hiring of people who turn out not to work out, leadership has genuinely great intentions that in some cases seem to be a challenge to follow through on.

Viewing 61 - 63 of 1,095 Reviews

Glassdoor has 1,227 Slack reviews submitted anonymously by Slack employees. Read employee reviews and ratings on Glassdoor to decide if Slack is right for you.