Slack reviews

3.9

77% would recommend to a friend

(1,097 total reviews)
avatar

Stewart Butterfield

88% approve of CEO

70% positive business outlook

Slack has an employee rating of 3.9 out of 5 stars, based on 1,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Slack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Wonderful team, worked from home, creative and supportive coworkers, best and most fun game product ever

Cons

Sadly the online MMO is now defunct; that is the only con. Company now exists as Slack Technologies and is doing awesome things for business communications.

1.0
Apr 23, 2021
Recommend
CEO approval
Business Outlook

Pros

* Competitive Compensation & Benefits * Thorough interview process * Possibility for collaboration across teams / departments * Heavy use of Slack at Slack!

Cons

* Values are not lived, inclusion and diversity are mostly buzzwords without consideration of the real lived experience of minority groups or what true inclusion might look like * Strong internal censorship, messaging closely watched and criticised if seen as inappropriate or not towing the party-line * Focus on external image overwrites focus on wellbeing of employees at times * Very limited career opportunities in EMEA, centralised decision making from the US which impacts growth and opportunities in EMEA * New employees are specifically asked to provide Glassdoor reviews. Check tenure of other reviewers on Glassdoor

3.0
Nov 13, 2018

Customer Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Slack does Customer Experience right! We have a lot of freedom to do what is best for our users. This is a gem in the world of Customer Experience. • Great team and atmosphere, I work with a great lot of people, everyone's giving it 100%. • High-profile company, the product is amazing, and the benefits are very competitive.

Cons

• Don't be fooled by the no-blame, no-ego, we're-all-in-this-together approach. There is politics, like everywhere else. • The people at the very top of Customer Experience are control freaks. Their baby is growing up and they're having a hard time letting to. They are not receptive to disagreement, they get involved at a level they should not be and consistently undermine our managers. They don't know how to manage more structured organisation (or people it seems) and it can get messy and confusing.

Viewing 703 - 705 of 1,097 Reviews

Glassdoor has 1,229 Slack reviews submitted anonymously by Slack employees. Read employee reviews and ratings on Glassdoor to decide if Slack is right for you.