Slack reviews

3.9

77% would recommend to a friend

(102 total reviews)
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Stewart Butterfield

88% approve of CEO

70% positive business outlook

Reviews by job title

102 reviews

Reviews about "Compensation"

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5.0
Jul 16, 2018
Recommend
CEO approval
Business Outlook

Pros

• Most work/life balanced company I've ever seen • Great pay and benefits • Genuinely listens to input from entire staff base • Great colleagues • Strong sense of teams getting to own their decisions (this was more difficult in the past) • Decisions are made transparently, and execs can be publicly asked questions with and will publically answer thoughtfully and thoroughly. • Building a product customers actually like and pay for directly feels genuinely good.

Cons

• Currently not a lot of room for growth in the Design org (though this is actively changing) • Working outside of HQ (SF) can be challenging for the remote employees

5.0
Jul 16, 2018

Great Team & Transparent Management

Recommend
CEO approval
Business Outlook

Pros

- Everyone is happy to help you, but that is also tempered by the "teach a person to fish," philosophy where you look for an answer, first, and then turn to your team if you don't have any luck - The onboarding process (at least for Customer Experience) is 9 weeks in length so you have lots of time to learn before are fully trained. - Management at all levels is very supportive and open with communication..giving the "why" behind the "what" helps to focus everyone on the task(s) at hand. - The knee-jerk reaction isn't to "ask the engineers." However, the engineering team here is great at assisting with questions or difficulties. - I have found that most folks will be candid and straight-forward with you rather than giving non-descriptive and indecisive answers. - When you are at work, you focus on work, but when you are home you can be completely home...you don't feel like you still need to be accessible for work

Cons

- The 9 week onboarding process can seem a bit tedious at times - Pay is a little lower than expected, but the benefits are absolutely fantastic, so that is sort of a wash. - There is a ton of information to get through and understand...they don't expect you to memorize it all, but the process of making everything easy to find and reference is still in progress. -

2.0
Apr 21, 2018

A great place to work if you are not in Marketing.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Slack is a great product with a lot potential. Great customer base and sales team. There are some really smart and kind people through the organization. Not a workaholic culture with staff leaning older the culture feels a lot more mature. No beer, foosball or frat boy antics. Great compensation and benefits. Interesting problems to solve. Stills feel like a startup but that will probably change soon as there are signs that big company culture is on the way.

Cons

Slack has a serious culture problem especially in the marketing organization that just grinds people down to a pulp and discards them. Marketing leadership has been allowed to drive the morale down of the marketing team. The marketing organization is a hot bed of opaque transparency, silencing tactics, favoritism, unannounced informal demotions, bullying tactics including just deciding to stop inviting key people to meetings, silent treatment and coverups, poor operational procedure, lack of vision, lack of insight into decision making with with no oversight from our CEO. The culture amp survey scores for the entire org are in material decline, and there is a consistent show of sloppy vision from the top that keeps marketing operations in a state of confusion with constantly blown scopes and massively off track projects, thrashing and things changing every other week. Attrition is bad people who don't get bullied out of the organization are starting to leave on their own accord. The People Org has watched all of this go on and it continues to happen with seemingly very few alarm bells being rung . The morale of the marketing organization is in serious decline and many key figures have gone missing with very little explanation. Leadership has been allowed to run amuck and people are too paralyzed by unchecked power and are too fearful to disagree because they know the consequences—their careers. There is no recourse for you if you are a victim of leaderships quick disposal of you. Everyone in the organization sees this pattern and it is an open secret. The marketing organization has been tasked with a lot of meaningful company goals and the insecure, inhumane, bullying tactics are going to be the make or break in the entire team’s success. There are very talented people on the team and talented people have been forced out if they pose a threat or challenge leadership. Making a mistake can ruin your career. At the top of the organization is leadership is only about itself and its career aspirations and it does not care about who it has to step on, ruin or use to get there as long it keeps favor in our CEO's eyes.

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Slack Response
8y
Thank you so much for sharing your thoughts with us. Although it’s disappointing to hear this has been your experience at Slack, we appreciate your candor and your perspective. We take all employee feedback seriously. Slack is a growing, dynamic organization focused on creating a great working environment with trust at its foundation. We encourage employees to meet one on one with their managers or People Partners to share feedback regularly. This type of assessment is incredibly valuable to us as we scale and we will work hard to improve. Thank you.
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