Is Slack a good company to work for?

Slack has an overall rating of 3.9 out of 5, based on over 1,227 reviews left anonymously by employees. This rating has been stable over the past 12 months. 77% of employees would recommend working at Slack to a friend and 70% have a positive outlook for the business. The best reviews about Slack have been left by employees working as Software Engineering Intern , Customer Success Manager and Director .

Does Slack pay their employees well?

According to anonymously submitted Glassdoor reviews, Slack employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Slack. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Slack?

77% of Slack employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Slack 4.2 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Slack?

Account Executive (95) , Software Engineer (63) , Senior Software Engineer (49) , Customer Experience Agent (28) , Senior Account Executive (26) , Enterprise Account Executive (23) , Customer Success Manager (21) , Manager (17) , Sales (17) , Staff Software Engineer (16) , Customer Experience (14) , Software Engineering Intern (14) , Director (12) , Recruiter (12) , Business Development Representative (BDR) (11)

What are the pros of working at Slack according to real employee reviews?

"Great culture and values!" ((in 203 reviews)); "• Surprisingly great benefits for a company of this size" ((in 118 reviews)); "Great work life balance (ex/ Fri" ((in 79 reviews)); "The team is great and smart" ((in 51 reviews)); "• Great leadership that truly is customer centric" ((in 46 reviews))

What are the cons of working at Slack according to real employee reviews?

"I had 3 managers (4 if you count the time I had no manager) over ~6 months." ((in 15 reviews)); "Many layoffs." ((in 9 reviews)); "Lack of diversity in sales teams now that Salesforce leadership has taken over." ((in 6 reviews)); "Limited career opportunities / development" ((in 5 reviews))

What are employees saying about Slack layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Slack layoffs and their outlook for job security at Slack in 2026.

What Slack locations have received the highest employee ratings?

Los Angeles , Denver , New York , San Francisco , Chicago , Dallas , Seattle

Slack reviews

3.9

77% would recommend to a friend

(1,095 total reviews)

Stewart Butterfield

88% approve of CEO

70% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

3.9

Culture & values

3.7

Career opportunities

3.4

Senior management

Slack has an employee rating of 3.9 out of 5 stars, based on 1,095 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Slack employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 12, 2020

The most consistently welcoming and high performing team I've worked for!

Customer experience agent

Recommend

CEO approval

Business Outlook

Pros

Great, smart, people. Lots to learn and develop. Corporate values that are very personally compatible with people who actually want to solve interesting problems, and a well balanced culture that matches the external image.

Cons

Hard to find! Sometimes the fast pace of the work and product releases is disorienting, but there's always an answer or a reason for the tough times.

Slack Response

5y

Thank you for leaving this thoughtful review! We are happy to hear you love working at Slack :) We are proud of our transparent culture, so please continue to ask the difficult questions and keep us accountable. Thanks again! -Slack

5.0

Oct 7, 2020

Transforming the way people work

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

- A rapidly growing business with ample space to solve new challenges - Transparency into company vision and direction from C-Suite - Diverse and inspiring team members with varied work and life experiences

Cons

Career progression at Slack is less linear than other companies I've worked at, it can be challenging to navigate promotion cycles or have calibration conversations that leave you with a clear understanding of what level you're operating at

Slack Response

5y

Thank you for taking the time to leave this review! We are proud of our transparent and inclusive culture - it is so nice to hear this positive feedback! We will also continue to make sure every department sets clear expectations for career progression and that there is a path for all employees at Slack. Thank you again! - Slack

5.0

Oct 7, 2020

Best place I've worked; bar none

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Slack is a company that cares about their employees - full stop. The amount of support and resources we've gotten from company leadership, management, especially since COVID started, has been incredible. We care about our employees, customers, and the overall world. I am consistently challenged and work with some of the nicest, smartest, funniest people I've ever met. Plus, it never gets old hearing people say "Oh, you work at Slack? THE Slack? I LOVE SLACK! We use it all the time". Couldn't be more proud to have spent the last 4+ years working for this organization.

Cons

It's tech. We move fast and we don't always have the answers. I personally like that aspect of the industry for the most part, but it can be a challenge.

Slack Response

5y

Thank you so much for the glowing review! Also, thank you for all your hard work over the last 4+ years...we are thrilled to hear you're still so passionate about working here after all that time :) -Slack

Viewing 1045 - 1047 of 1,095 Reviews

Slack

Slack reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The most consistently welcoming and high performing team I've worked for!

Transforming the way people work

Best place I've worked; bar none

Slack reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Slack reviews FAQs