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Slice Merchant Services

Engaged Employer

Slice Merchant Services reviews

4.0

74% would recommend to a friend

(65 total reviews)

67% positive business outlook

Slice Merchant Services has an employee rating of 4.0 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Slice Merchant Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

65 reviews
4.0
Jun 5, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

If you’re willing to put in the work and have the skill then you’ll do great. Overall I’m new as a professional sales rep and still improving, thank you

Cons

No 1 on 1 for feedback or training for improving sales skills. It’s just learn on your own or lose.

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Slice Merchant Services Response
1y
We at Slice appreciate you taking the time to share your feedback about our workplace. We’re delighted that you feel like you're doing well and continuing to improve. We will, however, share your feedback about training opportunities with our sales management for discussion and review so that we can continuously work to improve our performance in that area. We thank you again for time and feedback!
4.0
Jun 4, 2025

Promising that go unfulfilled

Recommend
CEO approval
Business Outlook

Pros

Getting the chance to work with new clients and establishing new businesses. Capable of making a lot of money. Helping local businesses eliminate their processing fees and put money back in your pocket. I’ve been in sales for 20+ years and this is a great opportunity to actually help clients put money back in their pocket.

Cons

Not keeping promises that we offer clients to gain their business. Being in sales for so long, I was always taught that you say what you mean and mean what you say. It’s discouraging when we promise something that we don’t fall through with for example, if we say that we’re gonna not do a contract and he land up doing a contract. We’re dropping the processing fee to a lower amount but we never do it. Or saying that we would pay up to $500 on the equipment again their business but never do it or if we do do it we’d wait months before we pay.

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Slice Merchant Services Response
1y
Thank you for your feedback. We’re glad you value the opportunity to help clients and see the benefit of our sales model. We appreciate the concerns you raised regarding unfulfilled promises and delays. Transparency and follow-through are critical to us, and as such, we're actively reviewing these concerns to improve consistency and accountability across the board. Your dedication to your clients is appreciated, and your input is helping us get better. Thank you again for your thoughtful feedback.
1.0
Jun 3, 2025
Recommend
CEO approval
Business Outlook

Pros

- They don’t drug test - The employees can be some of the best people you’ll ever meet even if management is some of the worst - consistent schedule

Cons

- Everyone (including and especially management) smokes weed or does drugs on the clock - You can never negotiate PTO increases no matter how long you’ve been with the company - No room to move up unless you’re sales - Management is all related to one another - They’re very sexist but claim not to be - Very little diversity and love to make racist jokes - There is no HR - they are outright asking current employees to leave reviews and pressuring departments to leave good reviews regardless of the truth of the company culture - Management is untrained in back office

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Slice Merchant Services Response
1y
Thank you for taking the time to share your experience. We’re glad you found value in your coworkers and appreciated the consistent scheduling. That said, we’re very concerned by the issues you've raised. Allegations related to professionalism, workplace conduct, and culture—especially around fairness, diversity, and leadership—are serious and not aligned with the values we uphold. We want to be clear: discriminatory behavior, favoritism, and unethical practices are not acceptable and do not reflect the standards we strive for. We also hear your concerns about growth opportunities and the need for greater appreciation of all departments, not just sales. Every team plays a vital role, and your feedback is a reminder that recognition and advancement should be always be equitable. While we can’t comment on individual experiences publicly, we take all feedback seriously and are using it to inform internal discussions about accountability, leadership development, and creating a more supportive environment. We appreciate your candid input. Slice HR Department
Viewing 25 - 27 of 65 Reviews

Glassdoor has 83 Slice Merchant Services reviews submitted anonymously by Slice Merchant Services employees. Read employee reviews and ratings on Glassdoor to decide if Slice Merchant Services is right for you.