SmartStyle reviews

2.6

25% would recommend to a friend

(621 total reviews)
avatar

Hugh Sawyer

31% approve of CEO

23% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

621 reviews
5.0
Nov 11, 2024

Good company

Recommend
CEO approval
Business Outlook

Pros

Walkin flow is great most of the time .

Cons

No pay raise in current position.

4.0
Nov 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Fast paced, customer service, relationships

Cons

Not steady pay, slow times randomly through the year

3.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and commission of you are trying to build a clientele, like fast paced work, or enjoy new clientele. I was able to work my way up from stylist to manager while they were still a corporation. Benefits were good, and I enjoyed my fellow stylists

Cons

Expectations to work more hours than you're capable. Once they became a franchise, my hours changed. I went from 40 hours to 80 hours without overtime. I left during the pandemic (it's been a long time I know, but I couldn't look for other jobs without commenting and all my jobs since have been local jobs that gd can't find). They push the "we are a family" vibe which often leads to toxic environment situations but that is entirely dependent on the salon leader, and how much pressure they are feeling to hit numbers.

Viewing 31 - 33 of 621 Reviews

Glassdoor has 633 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.