SmartStyle reviews

2.6

25% would recommend to a friend

(621 total reviews)
avatar

Hugh Sawyer

31% approve of CEO

23% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

621 reviews
3.0
May 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility, great location, some continuing education.

Cons

Pay not great. Don’t feel valued with my work history.

1.0
Apr 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Great staff. My manager is amazing and very flexible.

Cons

Everything the salon as a while just disappoints me.

2.0
Apr 17, 2024

Should never have franchised

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hourly pay plus tips Discounts on services for employees

Cons

Commission structure is the same no matter economic standing of location. (Same in a rich city, as in a poor town) Franchise owners are given too many liberties with changing the corporate structure laid out for them and are not required to know anything about the industry. Making it very hard on the stylists and management. Every location is different as far as rules, and dress codes, sales, and even how individual services are done. There is no consistency because of the liberties that Owners take.

Viewing 37 - 39 of 621 Reviews

Glassdoor has 633 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.