SmartStyle reviews

2.6

25% would recommend to a friend

(621 total reviews)
avatar

Hugh Sawyer

31% approve of CEO

23% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

621 reviews
1.0
Feb 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Flexibility Franchise owned salon Salon manager

Cons

The owner didn’t do hair so they are the reason why I quit. I was lied to during onboarding process about bonuses. Told they were the investors and I was manager when clearly that wasn’t the case. greedy owners who would rather keep a couple bucks in their pocket than keep employees

5.0
Feb 4, 2020

Career

Recommend
CEO approval
Business Outlook

Pros

Good starting point for career

Cons

Don’t offer hair extensions services

2.0
Jan 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Anything considered a “pro” left with the old CEO

Cons

Just over a year ago Regis switch to a franchise model. This came as a shock and with no warning. Our benefits were stripped and most of us lost any vacation or sick time we had been saving. Regis Corp still has their hands in the company, much to its detriment. Haircut prices have actually gone down since I started 5 years ago, while sales goals continue to rise. The entire education department was let go and replaced with 2 whole people that take months to get out. I manage two of these salons and am still paid minimum wage. With the lack of benefits, lack of staffing and lack of overall care by the higher ups (company took out $260 mil in loans last year, but the CEO collected a bonus near 8 mil?) you’re better off finding a booth to rent somewhere.

Viewing 394 - 396 of 621 Reviews

Glassdoor has 633 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.