SmartStyle reviews

2.6

25% would recommend to a friend

(621 total reviews)
avatar

Hugh Sawyer

31% approve of CEO

23% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

621 reviews
4.0
Sep 28, 2016

I love my job

Recommend
CEO approval
Business Outlook

Pros

commission or hourly which ever is greater, Vacation pay after a year. Benefits are available, fun, busy and a family atmosphere. Part time or fulltime available with flexible schedules.

Cons

As with any salons, you do have some down time, but that is a great time to take vacations.

1.0
Sep 28, 2016

Poor pay, disassociated management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great access to products, employee discount, flexible hours, you get to keep your tips, paid training work shops. If you work hard, advancement is very possible, but it only increases your work load and commission rates (which are not guaranteed).

Cons

Pay is minimum wage, and they make the commission sound good but it is only if a certain service goal is met over your entire shift. So if you meet the service goal of $15 in services an hour all day, but then the last hour is slow, your whole commission goes out the window. The prices are too high for the market (the salons are in walmart). You are required to work one full weekend a month, and one night each week and usually management doesn't care to give you a consistent schedule. As a manager 40 hours is required and you will not get paid time and a half if you have to work more hours. They will carry it over to the next pay period or make you work off the clock. A lot of the upper management are not licensed and do not understand cosmetology at all. HR is not sympathetic and usually very condescending.

1.0
Sep 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Guaranteed minimum wage. Good for new stylists to start.

Cons

When they decide they don't like you they will put pressure on to make you quit or let you go over the littlest things.

Viewing 499 - 501 of 621 Reviews

Glassdoor has 633 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.