SmartStyle reviews

2.6

25% would recommend to a friend

(621 total reviews)
avatar

Hugh Sawyer

31% approve of CEO

23% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

621 reviews
3.0
Aug 27, 2015

Hair Stylist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours Product availability Walk-In Clients

Cons

Pay Work Every Weekend including Sunday

2.0
Aug 25, 2015

Manager

Recommend
CEO approval
Business Outlook

Pros

SmartStyle offered some of the best product(s) and product knowledge that a new and vested hair stylist could use and sell. The company invested a lot into their stylist helping them to be more educated on the product that they use on the clients. The knowledge was more of a hands on approach and learn at your own pace. Training online, group and team assistance, seminars, and manager's meetings for stylist to learn and have the ability to succeed in the business. Now although this was available to stylist and managers to use; it was user friendly managers are/were very under paid and overly worked. The managers are very equipped to do their jobs train the staff, meet daily, weekly and monthly quotes. Maintain their own guest services, complete all Administrative duties for her/his salon daily, constantly and consistently market the business for new stylist, new customers while completing the daily transactions of opening and closing the salon daily. The Manager's are over worked and under paid!!!

Cons

Managers that work for SmartStyles are overly worked and under paid. I started as a stylist making $7.25hr and I applied for the manager's position thinking that it would increase my pay. Pay did increase from $7.25 to $8.00 an hour. With far much more work than one would ever want to work for as little as the pay. SmartStyles never increases your pay after 90days, 180days not even a year later. They set this ridiculous goal to meet in guest service sales and retail service sales knowing that its hardly ever accomplished by a full-time manager that has only 2-3 stylist in her salon and she the manager has to cover the salon working 55-65 hrs a week. Due to under staffing stylist calling out and know coverage. Among a source of other things I would never work for this company again and I encourage anyone that plans to work for them to please do your due diligence with the company. It's not a company that you can work for, get paid bring home a pay check to feed and take care of your family with. The pressure is put on you to sell their product that cost them little to nothing to make and sell it for far more than what it should cost. And pay you if you meet your sales quote a fraction of the amount you sold. If you don't meet your retail sales goal for that pay period oh well the company made tons of money$$$$ but you didn't and you still sold the product.

3.0
Aug 22, 2015
Recommend
CEO approval
Business Outlook

Pros

great company to work for lots of walkins

Cons

not enough money update payroll so employees feel appreciated and can make a decent living.

Viewing 574 - 576 of 621 Reviews

Glassdoor has 633 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.