SmartStyle reviews

2.6

25% would recommend to a friend

(621 total reviews)
avatar

Hugh Sawyer

31% approve of CEO

23% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

621 reviews
1.0
Nov 29, 2014
Recommend
CEO approval
Business Outlook

Pros

It has a great walk in rate,helps you learn how to multitask and work with a different variety of people

Cons

Do not make enough money the pay scale sucks,have to work every Saturday and only off two days a week..if you're not in that "certain click" you get the shaft,not organized at all poor management

4.0
Nov 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Great Location, very busy with walk-ins,incentives,great retail products and service/chemical products and tools, free education.

Cons

The new pay scale makes it hard for stylists to make much money for all their hard work, no paid holidays,too many nonsense things expected to keep track of rather than Focusing on guests and their hair, to much expected out of manager to be only one person

2.0
Nov 13, 2014

My Review

Recommend
CEO approval
Business Outlook

Pros

located in retail giant, can promote yourself, rotates who takes next retail and service sale, hiring process was very simple, if you hit commission for a period of time they will up your %.

Cons

Have to work their schedule, Matrix color and perms only, pricing structure for haircuts is based on length of hair, conditioner is extra so if hair is long it can cost as much as $30 extra to apply a basic regular conditioner! Can only use their brand styling products on customers instead of all of it as sales tool, cannot get retail commission sold (which would be 5%) unless you make commission close to 1K per week, whether or not you work part time or full time. Was told I would not make any money on weekends :( Was told when hired commission or hourly, which ever was greater, asked more than once is there a minimum amount we have to make to get commission? I was told no, until I signed the *many* electronic documents they wanted me to sign

Viewing 577 - 579 of 621 Reviews

Glassdoor has 633 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.