SmartStyle reviews

2.6

25% would recommend to a friend

(621 total reviews)
avatar

Hugh Sawyer

31% approve of CEO

23% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

621 reviews
2.0
Sep 9, 2014
Recommend
CEO approval
Business Outlook

Pros

You're guaranteed minimum wage, so if you're just starting out or are new to the area, it's an okay place to get your speed up.

Cons

People shop in Walmart for deals, so it's rare to get people coming in when they don't have a coupon and it's nearly impossible to build a clientele based on coupons.. People think you're a Walmart associate, rather than a professional stylist. You're hours are going to be all over the place. The salon looks like it's been decorated by a kindergartener. Walmart dictates a lot that you can do in the salon (no cordless phones which sucks on Saturdays, and no fridge for the backroom). I've worked for sister salons in the company, and this is by far the worst experience.

4.0
Aug 8, 2014
Recommend
CEO approval
Business Outlook

Pros

You get paid commission vs hourly so if you hit your goal you get a chunk of it. That is incentive and you make much more that way then working hourly. ie: 50% of $2000 in service sales (regardless of hours worked) is much better then $10 an hour for 80 hours. excellent location, never short on walk ins!

Cons

company seems to constantly be "reinventing itself" causing lots of confusion and extra work resulting in frustrated stylists. Seems like company is taking away creativity and freedom from the stylists and taking away authority from the managers.

Viewing 595 - 597 of 621 Reviews

Glassdoor has 633 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.