SmartStyle reviews

2.6

25% would recommend to a friend

(621 total reviews)
avatar

Hugh Sawyer

31% approve of CEO

23% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

621 reviews
3.0
Jun 5, 2014

It was very boring

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a great place for a new stylist to start fresh out of school. Provides training classes, CE hours, flexible schedules

Cons

Required to sell 13% commission. Business is usually very slow so you must promote the salon by passing out business cards and coupons

1.0
Apr 30, 2014

Can't take Anymore

Recommend
CEO approval
Business Outlook

Pros

Good walk in client base.

Cons

I am paid 50% commission on Services and 8% on Product. I am expected to keep a Scoreboard updated daily which means I have to get on a Wireless Station every morning, that never works right. It is a very time consuming task. I keep up with inventory and store orders. I spend up to an hour at a time on the phone with the Helpline dealing with computer issues. I have to cover shifts for staff that make it a habit of calling in and missing work. I am the manager but not allowed to do write ups with out it going to the regional director first and he never approves the write up anyway so I don't bother calliing anymore, therefore she continues to do it. All the stylist's also work on commission but the company prints coupons on the back of Walmart receipts for haircuts as low as 7.99 the stylist receives less than 2$ for a haircut . I have to be on hours of conference calls 3 days a week one of wich is on my day off. I complain that I do not get paid for this and they tell me to edit my time. Really! I work on commission. Regis is a horrible company to work for I have invested 4 years to this company and I am going to have to start over because I am just sick and tired of working for this crappy company.

2.0
Apr 27, 2014

It payed the bills.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good walk in client base.

Cons

They assign the managers Kindergarten charts to keep up with, and expect them to up date all of this crap while they are still trying to keep up the schedules, inventory, be put on hold forever with computer issues. If you or your customer need to use the bathroom you have to go out into walmart, you need food, go into walmart, because you are not allowed a fridge or microwave. It is extremely cold during the winter, and hot in the summer, due to the fact your ac and heat are regulated by someone or thing in another part of the U.S. While you are tryong to do everything they want,(4dx,etc..) you still need to keep your numbers for sales and customers above the staffs. (should i take care of customers and my team, or go glue some glitter on this chart for them??) My customers deserve better.

Viewing 73 - 75 of 621 Reviews

Glassdoor has 633 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.