SmartStyle reviews

Expired product, missing product, no cleaning supplies, lies about commission, want you to work off clock

wage theft, scam-ish pay system, long hours, upper management doesn't help w/recruiting unless you pester them, they only focus on what they feel you're not doing enough of and not on how much you do! Bare minimum budget to order supplies - some salons only get a monthly budget of 30.00 to order supplies! We don't have access to human resources. you're labeled a troublemaker for asking questions about your paycheck. they "offer" commission vs hrly and even when you hit your goals they don't pay you commission. they try to lump in retail goals w/ your service goals so they don't have to pay you. they charge what they call shop fees and these show up on your check! they say this is a fee charged to the clients and it affects how your commission is calculated. Rarely get lunches and if you point out they legally (in tn) have to give you a lunch you're labeled a trouble maker and your job threatened.