SmartStyle reviews

2.6

25% would recommend to a friend

(621 total reviews)
avatar

Hugh Sawyer

31% approve of CEO

23% positive business outlook

SmartStyle has an employee rating of 2.6 out of 5 stars, based on 621 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SmartStyle employee rating is 28% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

621 reviews
1.0
Aug 8, 2021

If I could give 0 stars I would

Recommend
CEO approval
Business Outlook

Pros

I worked with an amazing team of stylists that I have made lasting friendships with and met some very nice people as clients

Cons

- pay is AWFUL - it feels like the company doesn't care about you for anything else other than how much money you can make them - the constant "push product" speech when clientele doesn't want these products. It's a salon inside of Walmart, lower the expectations a bit - bringing in people to teach skills but the salon is still open so you don't even get to learn anything because you're taking clients during the class. - being punished for lack of clients, lack of sold products, not tacking on extra services when it's out of your control - Our team was told to "bag groceries" for customers inside Walmart in order to try and gain more clients even though this business only pays minimum wage and bagging groceries inside of a store I don't work at isn't my job. - we had to work every weekend, no one got weekends off ever.

3.0
Jul 30, 2021

Depends on location

Recommend
CEO approval
Business Outlook

Pros

Depending on location and employees it can be enjoyable. Hourly pay unless you hit comission

Cons

Hourly pay is low (varies by location and if it's franchised). I'm currently at $9/hr and unless you hit commission, you don't make much. I have been here for over a year and haven't hit commission yet. I was promised they would work with me and guide me onto the right path to hitting commission. Come to find out the old manager rarely hit commission.

3.0
Jul 26, 2021

Good walk in traffic

Recommend
CEO approval
Business Outlook

Pros

Easy to build clientele, sharpens skills such as technical and customer service. Good to gain experience. Medical and dental insurance benefits. Commission opportunities. Good for starting out

Cons

Working every weekend, and most holidays. Breaks and sitting are discouraged. Working on feet 45 hours non stop a week.No 401k benefits. Vacation time does not roll over. Minimum wage unless you make commission. In order to make decent money you must be incredibly busy ,working at a grueling pace with no breaks. Kind of a dead end after several years. Sometimes working 10 hours on feet non stop

Viewing 181 - 183 of 621 Reviews

Glassdoor has 633 SmartStyle reviews submitted anonymously by SmartStyle employees. Read employee reviews and ratings on Glassdoor to decide if SmartStyle is right for you.