Does Smartfrog&Canary pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartfrog&Canary employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Smartfrog&Canary. This rating has been stable over the past 12 months.

How satisfied are employees working at Smartfrog&Canary?

89% of Smartfrog&Canary employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartfrog&Canary 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.6 for career opportunities.

What are the top reviewed jobs at Smartfrog&Canary?

Software Engineer (9) , Anyonymous Employee (7) , Customer Service Representative (7) , Engineer (5) , Customer Care Specialist (4) , Customer Care Agent (3) , Customer Service (3) , Customer Care Representative (2) , Customer Experience Agent (2) , Software QA Engineer (2) , Sr. IOS Engineer (2)

What are the pros of working at Smartfrog&Canary according to real employee reviews?

"I worked on very interesting projects and spent time with great people." ((in 12 reviews)); "Amazing work environment and challenging work" ((in 5 reviews)); "Great leadership" ((in 4 reviews)); "Nice office space in NYC." ((in 3 reviews)); "Beautiful office" ((in 3 reviews))

What are the cons of working at Smartfrog&Canary according to real employee reviews?

"The management was also changing month to month, which was partly due to the acquisition by a larger company, but in general all this left employees feeling confused about overall direction and outlook for the company." ((in 8 reviews)); "Feedback may sometimes be delayed, but communication is commendable." ((in 4 reviews))

What are employees saying about Smartfrog&Canary layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartfrog&Canary layoffs and their outlook for job security at Smartfrog&Canary in 2026.

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Smartfrog&Canary

Smartfrog&Canary reviews

4.5

89% would recommend to a friend

(86 total reviews)

Charles Fraenkl

94% approve of CEO

88% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.6

Senior management

4.6

Career opportunities

4.5

Compensation and benefits

Smartfrog&Canary has an employee rating of 4.5 out of 5 stars, based on 86 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Smartfrog&Canary employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

86 reviews

5.0

Mar 28, 2024

An Environment Where We Grow

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

They help us grow professionally and offer many chances to learn new skills and advance the career ladder. The bosses are supportive and push you to chase your dreams. It's cool to see how much they care about developing talent in-house.

Cons

Although there are many opportunities to grow, managing your workload sometimes takes work while trying to snag extra training or certifications.

5.0

Mar 12, 2024

Longest I have been with a company

Global head of customer care

Recommend

CEO approval

Business Outlook

Pros

This is the longest I have been with a company or group. The job is interesting and not the same on a day to day basis. I feel valued and heard.

Cons

I miss being in a full office with people.

5.0

Mar 6, 2024

Knowledgeable on high-tech products

Customer service

Recommend

CEO approval

Business Outlook

Pros

The people are easy to work with and team oriented. They have a wide range of high-tech products that can be used in the trades to simplify troubleshooting. I gained a lot of knowledge by using these products.

Cons

Outlook on your job is very difficult with layoffs and temporary employees that come in for a few months and their contract is not extended.

Viewing 67 - 69 of 86 Reviews

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