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      Smartsheet

      Engaged Employer

      Smartsheet reviews

      3.2

      41% would recommend to a friend

      (1,304 total reviews)
      avatar

      Rajeev Singh

      28% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,304 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      Feb 7, 2024

      Can't believe it's a project management company

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are lovely, great working hours (depending on your team), great benefits

      Cons

      It's baffling this is a project management company. Our own use of the product is horrible and confusing. The internal project management is abysmal, especially since everything is being moved to international teams who don't have the proper experience or motivation. Internal projects get stuck in loops of reviews and everything is last minute and urgent for some reason.

      5.0
      Jan 8, 2024

      Empowering Excellence: Where Leadership and Innovation Converge

      Senior principal software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      At Smartsheet, my tenure as a Senior Principal Software Engineer has been nothing short of enriching. The leadership, led by CEO Mark Mader, is commendable across the board. The C-suite, embodying the same empowering and authentic values, are not only competent but exceptional in their roles. They listen actively, respond with ownership, and drive the company with a clear and innovative vision. The company's embrace of the T-shaped professional concept allows for incredible flexibility and autonomy, ensuring that we are well-rounded and not confined to narrow roles. This is complemented by the supportive and collaborative nature of my peers, making every challenge a team effort and every success a shared joy. The unique structure where many teams operate almost as independent startups provides a dynamic and exhilarating work environment, enhancing personal growth and alignment with our individual career trajectories.

      Cons

      Despite the many positives, there are areas for improvement. Certain pockets within the organization exhibit a lack of engagement, which can impact team dynamics and overall productivity. It's crucial for management to not only consider knowledge and skills during the hiring process but also how potential hires fit into the team culture and exhibit high agency. While the startup-esque team operation is a huge perk, it requires a careful balance and coordination to ensure consistency and efficiency across the board. Encouraging and structuring more opportunities for taking calculated risks can foster a more vibrant startup culture, promoting innovation and agility.

      Viewing 328 - 330 of 1,304 Reviews
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      ReviewsSmartsheet reviews

      Glassdoor has 1,386 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.