Is Smartsheet a good company to work for?

Smartsheet has an overall rating of 3.2 out of 5, based on over 1,387 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 41% of employees would recommend working at Smartsheet to a friend and 30% have a positive outlook for the business. The best reviews about Smartsheet have been left by employees working as Client Development Manager , New Business Representative and Customer Success Manager (CSM) .

Does Smartsheet pay their employees well?

According to anonymously submitted Glassdoor reviews, Smartsheet employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Smartsheet. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Smartsheet?

41% of Smartsheet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smartsheet 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Smartsheet?

Account Executive (113) , Software Engineer (51) , Client Development Manager (49) , Customer Success Manager (41) , Senior Software Engineer (30) , Sales (27) , Solutions Consultant (27) , Enterprise Account Executive (21) , Customer Success Manager (CSM) (19) , Sales Development Representative (18) , Director (15) , Account Manager (14) , Consultant (12) , New Business Representative (12) , Sales Development Representative (SDR) (12)

What are the pros of working at Smartsheet according to real employee reviews?

"When I joined Smartsheet I felt SO much pride and appreciation to be a part of such a great company and culture." ((in 141 reviews)); "Some people in the BI team and people in other teams are great to work with." ((in 120 reviews)); "Good benefits and lots of social gatherings" ((in 100 reviews)); "Great work life balance made possible" ((in 78 reviews)); "learned about good discovery from great leadership in one of my first few jobs in sales." ((in 73 reviews))

What are the cons of working at Smartsheet according to real employee reviews?

"poor management and overhiring leads to firing" ((in 37 reviews)); "Lots of layoffs post acquisition" ((in 20 reviews)); "No diversity in many different aspects includinig personality." ((in 10 reviews)); "Too many layers of management and playing favorites in the product organization." ((in 3 reviews))

What are employees saying about Smartsheet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smartsheet layoffs and their outlook for job security at Smartsheet in 2026.

What are the top reviewed Smartsheet locations?

Bellevue , Boston , Seattle , Denver , New York , Chicago , Austin , Raleigh , Los Angeles , San Francisco , Charlotte , Atlanta , Detroit , Dallas , Tampa , Seattle Heights , Washington , New Brunswick , Birmingham , Salt Lake City , Lake Forest , Madison , Phoenix , Albuquerque , Fort Worth , Minneapolis , Minnetonka , Kingsport , Nashville , Indianapolis

Smartsheet reviews

3.2

41% would recommend to a friend

(1,305 total reviews)

Rajeev Singh

28% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,305 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Mar 21, 2022

Great Company

Recruiter

Recommend

CEO approval

Business Outlook

Pros

- Transparency top down - Symbiotic culture - Warm and employee focused culture

Cons

- Processes are still being developed, and streamlining is tough

5.0

Mar 15, 2022

Good

Nbr

Recommend

CEO approval

Business Outlook

Pros

Good to work for, would recommend

Cons

no cons, nothing bad to add

1.0

Mar 15, 2022

Destructive culture, poor work-life balance, lack of career development opportunities

Consultant

Recommend

CEO approval

Business Outlook

Pros

Nice people and interesting work

Cons

Destructive culture where employees are frequently valued on a billable/monetary basis, poor work-life balance with little to no transparency or support from upper level management, lack of career development opportunities, limitations to lateral movement, no clear trajectory for promotions

Smartsheet Response

4y

I’m sorry to hear that this has been your experience. I value everyone on our team as individuals and while our workloads are full, work-life integration always takes priority over billable hours. It’s why we have a generous flexible time away policy and are fully supportive of everyone in WWFO being remote-eligible. I’m proud to share that 32.% of all WWFO employees in the last year were promoted internally, and career development is not only important to me, but the entire senior leadership team and our organizations. We’ve doubled down on our commitment to develop our employees to prepare them for their current and future roles. We’ve invested in Chorus to help enable our managers to better provide feedback; providing MEDDIC training to all employees to better qualify deals, and are nearly doubling the size of our Sales Enablement team this year to ensure ample support for our sellers. While it looks like your time at Smartsheet has ended, if you’re up for a conversation, my door is always open. - Mike Arntz, CRO

Viewing 847 - 849 of 1,305 Reviews

Jobs at Smartsheet

Commercial Solutions Engineer

Account Executive, Commercial - Mid Market (Central)

Account Executive, Commercial - Mid Market (Central)

Account Executive, Commercial - Mid Market (Central)

Account Executive, Commercial - Mid Market (Central)

Smartsheet

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Good

Destructive culture, poor work-life balance, lack of career development opportunities

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