Smartsheet reviews

3.2

41% would recommend to a friend

(1,302 total reviews)
avatar

Rajeev Singh

28% approve of CEO

30% positive business outlook

Smartsheet has an employee rating of 3.2 out of 5 stars, based on 1,302 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Jul 21, 2021
Recommend
CEO approval
Business Outlook

Pros

- Innovative product that competitors try to copy. - Leader in the space with competitors that do their best to talk down on Smartsheet to try and get a leg up. - Stable Leadership - Solid Compensation package that is constantly being reviewed (For example 3 months paid - salary and commission - Paternity Leave) - Coming out of the Pandemic, Smartsheet has done a good job to rethink how we work in a hybrid/fully remote manner and taken employee feedback well. - TAM is massive - Constant flow of potential customers evaluating and trialing Smartsheet

Cons

- Product is so robust that it does take a lot of time and dedication to feel comfortable in a customer facing role. However, this can actually be a Pro because Smartsheet can actually serve any customer from any industry/vertical and in any department.

5.0
Jul 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Adequate Training Lots of supporting roles to lean on Passionate and intelligent leadership with a clear vision of the future Competitive pay Good benefits Flexible on remote work (post-pandemic) Excellent Product Awesome Customers

Cons

Growth has brought new process to allow the company to scale and some of those processes are clunky and time consuming. Having to submit a ticket for everything when you're looking for a quick answer can be frustrating.

5.0
Jul 21, 2021
Recommend
CEO approval
Business Outlook

Pros

This is the best company I've ever worked for. I'm surrounded by extremely smart and driven individuals who are supportive and want to see everyone succeed. Great compensation, 401k matching, amazing benefits, thoughtful leadership. But the best thing is the people and how much they are invested in your success from the CEO down to your personal manager.

Cons

The only thing I can think of is a fertility support in healthcare option which I know they are considering.

Viewing 949 - 951 of 1,302 Reviews

Glassdoor has 1,384 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.