Smartsheet reviews

3.3

43% would recommend to a friend

(1,290 total reviews)
avatar

Rajeev Singh

31% approve of CEO

31% positive business outlook

Smartsheet has an employee rating of 3.3 out of 5 stars, based on 1,290 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartsheet employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Oct 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Good salary and nice environment

Cons

Long working hours routine job

5.0
Oct 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Salary, compensation and bonuses Inclusion Support from managers and executives Personal and professional development Work-life balance Insurance Vacations

Cons

N/A There are no cons

4.0
Sep 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- It's an Account Manager role, where you only deal with existing clients (it's always a warm call and they generally know who you are). - You can be creative in terms of targeting other departments, countries or even subsidiaries than the ones using Smartsheet. - You are supported by a Customer Success Manager, who will help with adoption and trainings whenever you ask them - that way, customers will always welcome your calls and approach because you're their "friend" :) - Smartsheet is loved by customers and I've never had anyone complain about it - The company is great in terms of processes: no approval needed for quotes, you can do up to 100% discount if you want without approval (although it wouldn't be strategic), no terms of business struggle or anything like that, it's easy and quick to close deals - Salary is great - Remote flexibility - Free food on Thursdays

Cons

- Smartsheet is pretty technical, it took me time to master demos (it's like an Excel) - but you have dozens of solution consultants available - No dedicated SDR (there are some, but they don't work FOR you) - A few inbound leads but not much (although, that wouldn't change from most companies)

Viewing 1270 - 1272 of 1,290 Reviews

Glassdoor has 1,373 Smartsheet reviews submitted anonymously by Smartsheet employees. Read employee reviews and ratings on Glassdoor to decide if Smartsheet is right for you.