Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

38% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 52 reviews)); "Flexible hours while in school" ((in 28 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 22 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 19 reviews)); "flexible schedule" ((in 17 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"Bad management and they can underpay you" ((in 61 reviews)); "They pay was low and it was too far" ((in 54 reviews)); "Managers always in position." ((in 35 reviews)); "Terrible upper management." ((in 18 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

38% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

25% positive business outlook

Ratings by demographic groups

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Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

1.0

Oct 5, 2019

Getting paid is complicated!

Cashier

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, good food, decent uniform.

Cons

Direct Deposit not so far been almost 8 weeks. Paper check nope! Have a Visa card that the money is supposedly on but can’t get it to work at an ATM. Not sure why they make it so difficult to get paid!

2.0

Sep 22, 2019

EH...

Gse

Recommend

CEO approval

Business Outlook

Pros

The atmosphere can be wonderful during rushes.

Cons

this is a very DISORGANIZED Company.

3.0

Sep 7, 2019

Introduction to Restaurant Management

General manager

Recommend

CEO approval

Business Outlook

Pros

This was a great job to gain knowledge of industry: if you want to see what actually goes into making a successful food business, this job will give the skills necessary

Cons

Long hours; and once you're on salary, no one cares how much you work.

Viewing 373 - 375 of 827 Reviews

Jobs at Smashburger

Cashier / Food Runner

Cashier / Food Runner

Cashier / Food Runner

Smashburger

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Getting paid is complicated!

EH...

Introduction to Restaurant Management

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