Smashburger reviews

3.0

38% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

25% positive business outlook

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews
3.0
Mar 9, 2023

Great culture

Recommend
CEO approval
Business Outlook

Pros

Great teams and ideas wonderful culture built upon guest service and satisfaction.

Cons

Staffing issues, continuous call outs by staff members, not enough upper management support

3.0
Feb 21, 2023

It was alright

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You learn a lot about working at the restaurant because most will eventually get trained in all the stations throughout the store.

Cons

The management was always inconsistent and said things and usually wouldn't go through with it, especially regarding raises. You never really got those unless you moved up the chain of command.

Viewing 373 - 375 of 827 Reviews

Glassdoor has 852 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.