Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

38% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 52 reviews)); "Flexible hours while in school" ((in 28 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 22 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 19 reviews)); "flexible schedule" ((in 17 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"Bad management and they can underpay you" ((in 61 reviews)); "They pay was low and it was too far" ((in 54 reviews)); "Managers always in position." ((in 35 reviews)); "Terrible upper management." ((in 18 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

38% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

25% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

827 reviews

4.0

Jun 25, 2019

Its a good place to eat at

Cook

Recommend

CEO approval

Business Outlook

Pros

Teaches you how to work with a team

Cons

if you’re not a fast paced person the job isn’t for you

3.0

Jun 20, 2019

Smashburger

Front of house staff

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule, easy but busy,

Cons

Favoritism, never work hours you want

1.0

Jun 16, 2019

One of the worst place to work ever!!!

General manager

Recommend

CEO approval

Business Outlook

Pros

Do not apply nor work for Smashburger!!!

Cons

- Higher management only care about themselves and not rest of employees. - Corporate doesn't know what's going on all over those stores outside of Denver, CO. - Smashburger retain lazy, backstabbing, dishonest and disgraced managers, let go ALL the good ones who actually care about this company. - This company is cheap, not willing to hire replacement, pay very low but expect/force you to work 12 to 18 hours overtime. - All managers, especially salary managers are force to work 60 to 75 hours a week because no replacement hire, forcing salary managers work during off day or substitute "not fill" positions.

Viewing 385 - 387 of 827 Reviews

Jobs at Smashburger

Front of House (Cashier)

Front of House (Cashier)