Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

38% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 48 reviews)); "Flexible hours while in school" ((in 26 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 24 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 19 reviews)); "It’s a good work environment" ((in 16 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"Bad management and they can underpay you" ((in 60 reviews)); "They pay was low and it was too far" ((in 54 reviews)); "Managers always in position." ((in 34 reviews)); "Terrible upper management." ((in 17 reviews)); "On your feet, could have better training system for POS" ((in 10 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

38% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

25% positive business outlook

Ratings by demographic groups

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Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

1.0

Jun 1, 2018

General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

Great team members. Attainable bonus structure. Competitive wages.

Cons

Too many hours. High GM turnover. Moved to multiple stores within several months. Rude upper management. Short staffing due to poor crew wages.

4.0

May 30, 2018

Cashier

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management kind of sucked. And one manager in particular was very flirty and jealous when other men would speak to females he was interested in.

Cons

Easy work, not too much of it either. Cool crew. Met new people everyday. Awesome burgersssss!

1.0

May 23, 2018

Don’t do it

Shift leader

Recommend

CEO approval

Business Outlook

Pros

Free meal, competitive pay, easy to advance

Cons

It’s a mess. Management from District manager and down do not care about their employees. Seriously understaffed, and over worked. Often do not receive legal breaks. No matter how hard I work, I am only told what I do wrong. Leaving this place the moment I get a new job.

Viewing 439 - 441 of 827 Reviews

Jobs at Smashburger

Cashier / Food Runner

Cashier / Food Runner

Cashier / Food Runner

Smashburger

Smashburger reviews

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General Manager

Cashier

Don’t do it

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