Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

38% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 51 reviews)); "Flexible hours while in school" ((in 29 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 22 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 20 reviews)); "It’s a good work environment" ((in 14 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 63 reviews)); "They pay was low and it was too far" ((in 53 reviews)); "Managers always in position." ((in 34 reviews)); "Terrible upper management." ((in 18 reviews)); "Training is always rushed, due to a constant lack of employees and burning out of the ones who know what they're doing." ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

38% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

25% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (827 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

1.0

Oct 5, 2017

Poor Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Loved the team I worked with!

Cons

Poor ownership and leadership. They will put you through the ringer and not blink twice when they have to cut everyone.

4.0

Oct 5, 2017

Smashburger

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great food Great money Always busy so times goes

Cons

very ghetto environment customers and employees

4.0

Sep 30, 2017

Team Member

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pace, fun environment to work in, work closely with management

Cons

Depending on franchise, difficult to move up in

Viewing 475 - 477 of 827 Reviews

Jobs at Smashburger

Cashier / Food Runner

Smashburger Team Member

Cashier / Food Runner