Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

38% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 51 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 25 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 22 reviews)); "It’s a good work environment" ((in 15 reviews)); "Good pay and benefits." ((in 12 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 63 reviews)); "They pay was low and it was too far" ((in 51 reviews)); "Managers always in position." ((in 33 reviews)); "Terrible upper management." ((in 19 reviews)); "Poor ownership and leadership." ((in 7 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

38% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

25% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

2.0

Aug 24, 2017

Smashburger Assistant Manager

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Great way to gain management experience great benefits 401k great healthcare

Cons

Failing company! Too many promotions which is hurting food costs, advertising cost, etc. Be prepared to work 10+ hours a day Management makes promises and doesn't follow through! I was laid off after 7 restaurants in the district closed down!!

4.0

Aug 22, 2017

Trainer

Recommend

CEO approval

Business Outlook

Pros

The atmosphere, Opportunity For Growth, Flexible Schedule.

Cons

Restaurant Pay, Working with first-time employees.

1.0

Aug 18, 2017

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None none none none none

Cons

Quality of life. Constant changes. Unrealistic expectations.

Viewing 484 - 486 of 827 Reviews

Jobs at Smashburger

Cashier / Food Runner

Cashier / Food Runner