Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews
3.0
Sep 16, 2016

Assitant Manage3r

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are reasonable, hours are long

Cons

too Quick to outside hire

5.0
Sep 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Very professional. An actual team of people all on the same page. Glad to be a part of this growing company.

Cons

I am not dissatisfied in any way.

3.0
Sep 15, 2016

GSE

Recommend
CEO approval
Business Outlook

Pros

Good community, and many possibilities for promotion if you can handle the hours. Work ethic tends to be high, and low performers got kicked out relatively quickly. Compared to McDonalds, plenty of time to rest.

Cons

If you intend to rise in the company ranks at any level, be prepared to work a terrifying amount of hours. If you are promoted to Assistant Manager, take hourly pay rather than salary - you will be working 50-60 hours a week. General Managers are salary only, and tend to work even more. The labor matrix is decided by people who only look at statistics - they have no idea what makes the store work, or how the store got those statistics in the first place. They just see the numbers and go "yeah whatever they can have 40 hours on a Friday because two years ago this Friday wasn't very hard". Due to the above problems, working the job can be very stressful for the amount of money paid. I was up there at $10.50 an hour, and even then it wasn't quite worth it to go in. It was easier than McDonalds, but far from simple. You're also expected to have a higher amount of personal responsibility. Thanks to the area I was in, we had a lot of very snobby suburban types coming into the store. Easy to handle so long as you know how, but if you don't expect a lot of trouble with them.

Viewing 568 - 570 of 827 Reviews

Glassdoor has 852 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.