Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 52 reviews)); "Flexible hours while in school" ((in 28 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 23 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 23 reviews)); "It’s a good work environment" ((in 14 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 60 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 32 reviews)); "Terrible upper management." ((in 17 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by demographic groups

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Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

1.0

Aug 22, 2018

This Job was Like a Rollercoaster and I Have Motion Sickness

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Managers can be great, Fun Environment

Cons

This job is one of the most intense food service jobs I have had. Ever. 2 of the GM's I had within the past year were awesome, where 1 of the past ones and the one I work under now have unacceptable behavior. The first "bad" one missed out on almost everything a GM is required to do, where the one now simply does not listen to what you have to say. Other employees in different areas experience the same issues, and employees are pressured to do better than each other, making this an extremely competitive job. This job has been the most mentally taxing out of any job I've had and I cannot wait to leave soon.

1.0

Aug 20, 2018

Do NOT work here. ewwww.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No pros. Ewww. No pros. No hours .

Cons

Barely any hours. Main manager trained me for 2 hours and didn't let me use the cashier. I did not sing up for cashier when I applied first of all. Then, he fired me after m y shift. What a jerk. I think he's racist also. Not the first one to say this about them.

2.0

Aug 12, 2018

Shift Leader

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great learning environment Average income Developing new managerial skills

Cons

Lack of communication Higher positions abusing authority

Viewing 643 - 645 of 827 Reviews

Jobs at Smashburger

Cashier / Food Runner

Cashier / Food Runner

Cashier / Food Runner

Smashburger

Smashburger reviews

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This Job was Like a Rollercoaster and I Have Motion Sickness

Do NOT work here. ewwww.

Shift Leader

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