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      Smashburger

      Engaged Employer

      Smashburger reviews

      3.0

      39% would recommend to a friend

      (827 total reviews)

      Jim Sullivan

      13% approve of CEO

      26% positive business outlook

      Ratings by demographic groups

      Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      827 reviews
      3.0
      Jul 4, 2016

      Good company, bad store.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good opportunities for people with little job experience, decent starting pay for cooks, and good food for when you want to have your employee meal.

      Cons

      -Terrible management, have been through 6 General Managers in the last year. -No stability, schedule is usually not posted until Sunday night, schedule is always shifted around, it is hard to get days off. -Turn over is above 200% -Horrible work environment, drug addicts, and lazy employees. -Work behavior is disruptive to the stores progress. -Morning prep is never enough to last the store through the day, causing problems for the night crew.

      avatar
      Smashburger Response
      9y
      We appreciate your feedback and you sharing details of your experience at a Smashburger restaurant. First, thank you for the sentiment about career opportunity, it's important to us that we can help our employees grow and provide a foundation that will lead them where they want to go in their careers. When it comes to the specific feedback about management and the staff please get in touch with me directly so we can discuss further: hr@smashburger.com. We look forward to hearing from you.
      5.0
      Jun 28, 2016

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food if you work double shifts and/or are management, insurance is available to those who qualify, avg 30hrs + I believe, great food. fresh products, great upper management

      Cons

      Smell like grease if you work in the kitchen ( good laundry detergent fixes that though) Slightly expensive in customers perspective.

      5.0
      Jun 26, 2016

      The place to be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growing incredibly fast, upward mobility, great benefits, responsive to both consumer and employee. Pay is substantially higher than other concepts which makes retaining employees a bit easier and keeps management relatively happy.

      Cons

      Hard work, but with due diligence, the reward makes it all worth it. Labor can be difficult to manage but with the proper team, anything is possible.

      Viewing 718 - 720 of 827 Reviews
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      ReviewsSmashburger reviews

      Glassdoor has 852 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.