Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 48 reviews)); "Great coworkers." ((in 32 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 26 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 21 reviews)); "It’s a good work environment" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 61 reviews)); "They pay was low and it was too far" ((in 53 reviews)); "Managers always in position." ((in 32 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 25 reviews)); "Terrible upper management." ((in 17 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(826 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

826 reviews

5.0

Jun 3, 2015

Incredible Company

Training general manager

Recommend

CEO approval

Business Outlook

Pros

Way ahead of the time in terms of communication and training. Company is very employee focused and spends immense amounts of time and money developing and keeping the employees happy and healthy. Bonus programs easily attainable if you can successfully manage a business (they conveniently provide you with all of the tools and information needed). Senior leadership is very present. Support staff not only smart but a pleasure to work with.

Cons

Technologically speaking I feel that we are behind the times from an operational standpoint. Wifi not available in corporate locations which puts a strain on the ability to work remotely. Our POS system is easy to use and the reports are great but it would be very convenient to have an app for it or access from home. For example, it would be much easier to get a lot of my "office" stuff done from home where I do not have so many distractions.

1.0

Jun 2, 2015

smash burger

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

great food bbq bacon cheddar burger is the best

Cons

bad work enviroment awful pay threatening work place discrimination

1.0

May 28, 2015

Line Cook

Line cook

Recommend

CEO approval

Business Outlook

Pros

Based on my experience, and that of other employees I have spoken with recently can't think of a significant pro to working for this company, unless you happen to desire a steady discount for mediocre hamburgers.

Cons

-No lunch or meal program (most restaurants provide meals for staff on duty or after their shift. Smashburger only provides a discount, which given the hourly salary, and less than reliable hours, is an insult). -Horrible hours (full time employees barely getting 20 hours, before being cut for low business) -Questionable staff (drug use, slackers, no-call/no-shows, etc.) with no corrective action taken leaving it on "reliable" staff to tow the line and do extra work with no acknowledgement or compensation. -Overall more of a challenging place to work with little reward. Not enjoyable at all.

Viewing 733 - 735 of 826 Reviews

Jobs at Smashburger