Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 48 reviews)); "Flexible hours while in school" ((in 26 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 22 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 19 reviews)); "It’s a good work environment" ((in 17 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"Bad management and they can underpay you" ((in 63 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 32 reviews)); "Terrible upper management." ((in 19 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by demographic groups

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Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

4.0

Jul 8, 2015

Smashing Success

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

For those who enjoy constant activity, Smashburger offers myriad opportunities utilize all of the talents in your skillset. When all the pieces are in place, a typical workday can fly by as a pleasant, if not fun experience.

Cons

Smashburger corporate expectations place too much of an emphasis on labor costs, often restricting the means by which you can do your job. Obviously, it can be counterproductive to expect production without adequate resources to ensure adequate execution.

5.0

Jul 7, 2015

General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

Dynamic growing company that offers many opportunities for professional growth. Exciting to be part of building a brand, and expanding market share. No late nights adds to quality of life.

Cons

Must be flexible and adaptive to constant change that is always associated with a fast growing successful concept.

4.0

Jul 7, 2015

Consistent company to work for.

General manager

Recommend

CEO approval

Business Outlook

Pros

I know what to expect everyday and there's always new ideas that are coming out. I have flexibility to run the restaurant like it was my own which makes it for more of an enjoyable time to work.

Cons

When it comes to labor, they micromanage you too much on it. They should let the GM who is at the restaurant for 50 hours out of the week have more of a say so on labor and forecasting.

Viewing 742 - 744 of 827 Reviews

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Smashing Success

General Manager

Consistent company to work for.

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