Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 48 reviews)); "Flexible hours while in school" ((in 26 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 22 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 19 reviews)); "It’s a good work environment" ((in 17 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"Bad management and they can underpay you" ((in 63 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 32 reviews)); "Terrible upper management." ((in 19 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

5.0

Jul 6, 2015

Manager

Store manager

Recommend

CEO approval

Business Outlook

Pros

The best place to work at in my careers

Cons

No Holidays apply to manaergers

Smashburger Response

10y

Your right! We have a great team in the Bay Area!! Glad you have found position and place that you can call the best!! We strive to provide our managers and team members a bold and remarkable career experience. Holidays are tough in the restaurant business! We are open for all of them (except Christmas and Thanksgiving) and they are usually quite busy.

4.0

Jul 5, 2015

Smash it up plzzzzz

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great food, Great environment, easy to get promoted.

Cons

Long hours and no breaks. Also, employes do not understand this isn't your typical "fast food" joint, so hard work is needed and a lot of people give up to easy without taking full advantage of the company and seeing how far they can go.

4.0

Jul 1, 2015

One of the best!

Shift leader

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunities to move up. Great food! Mostly enjoyable coworkers.

Cons

Being by yourself due to the labor matrix with a line of guests to the front door.

Viewing 748 - 750 of 827 Reviews

Jobs at Smashburger

Smashburger

Smashburger reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Manager

Smash it up plzzzzz

One of the best!

Jobs at Smashburger

Smashburger reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Smashburger reviews FAQs

Jobs at Smashburger