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      Smashburger

      Engaged Employer

      Smashburger reviews

      3.0

      39% would recommend to a friend

      (826 total reviews)

      Jim Sullivan

      13% approve of CEO

      26% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      2.9

      Career opportunities

      2.8

      Culture & values

      2.7

      Senior management

      2.6

      Compensation and benefits

      2.5

      Work/Life balance

      Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      826 reviews
      3.0
      May 10, 2016

      Most days are hectic and the schedule is poorly planned. Expect to come to work if you're sick.

      Certified trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food and great coworkers. Rushes keep you busy and working in the kitchen is always fun. Good times had by all.

      Cons

      Management doesn't mind committing health code violations by having ill employees work. Many issues with vomiting coworkers in the kitchen.

      avatar
      Smashburger Response
      10y
      Thank you for your feedback and bringing this to our attention. As a restaurant company we take the health our employees and customers extremely seriously and routinely have our restaurants inspected to ensure we maintain our top safety scores. Health and safety is our #1 priority. If this is indeed happening we need to know about it. Currently we have no knowledge of this incident happening and have received top scores across the board with food and safety. Please contact hr@smashburger.com to discuss this further.
      2.0
      May 4, 2016

      Cashier

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy training Mostly good customers 50% off food on the job, 25% at any other given time Flexible work schedule Very easy to move up, if you show that you're good for it

      Cons

      Gross incompetence is commonplace Quality control is virtually nonexistent Environment is terribly unprofessional Handfuls of different kinds of customer characters to deal with, since it's in the Potrero area Aloha POS cash register system: system had issues thrice a week at the least

      1.0
      Apr 11, 2016

      Manager

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros to this job

      Cons

      Amateurs running the show. Don't buy the bs. Run as far away from this place as you can.

      Viewing 76 - 78 of 826 Reviews
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      ReviewsSmashburger reviews

      Glassdoor has 851 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.