Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 50 reviews)); "Most coworkers are fun to work with and make shifts go by quickly." ((in 31 reviews)); "Flexible hours while in school" ((in 27 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 23 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 21 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 60 reviews)); "They pay was low and it was too far" ((in 54 reviews)); "Managers always in position." ((in 36 reviews)); "Terrible upper management." ((in 18 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What Smashburger locations have received the highest employee ratings?

Tulsa , Washington , New Providence , San Jose , Hicksville , Saint Louis

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Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(826 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

826 reviews

3.0

Oct 9, 2014

I loved the people I worked with, however I felt the work wasn't worth the pay

Cook

Recommend

CEO approval

Business Outlook

Pros

It's good for a part time job and are pretty generous with hours. A great job when you need flexible hours when you're going to school.

Cons

Some customers will be rude, but customers are always right. Some managers may be over bearing, and you might encounter co-workers who don't care about the job (which means you'll have to pick up some of the slack)

4.0

Oct 8, 2014

Not a bad part time job.

Line cookj

Recommend

CEO approval

Business Outlook

Pros

You get started off with a decent base pay and can get a better pay with hard work in a short amount of time. It is a decently flexible job. It definately works well if you are going to school or working a second job. They are very clean and with all of the cleaning you do it definately teaches you some discipline.

Cons

Management is'nt very great, they are overly aggressive most of the time. Not too reliable for hours, a lot of people work there at a time so you might not be able to get that many hours a certain week. You can say this about any job, but you don't get paid enough for what you do.

3.0

Oct 7, 2014

Alright

Shift leader

Recommend

CEO approval

Business Outlook

Pros

Good Food Paced Well You get meals every shift over 4 hours

Cons

Too much management turnover The food cost is so high that to turn a profit, they underpay their employees

Viewing 778 - 780 of 826 Reviews

Jobs at Smashburger