Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 52 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 26 reviews)); "Flexible hours while in school" ((in 24 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 20 reviews)); "It’s a good work environment" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 62 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 33 reviews)); "Terrible upper management." ((in 18 reviews)); "Alot of favoritism" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What Smashburger locations have received the highest employee ratings?

Tulsa , Washington , New Providence , San Jose , Hicksville , Saint Louis

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Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(826 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

826 reviews

1.0

Feb 6, 2014

i work for smash burger

Front of the house

Recommend

CEO approval

Business Outlook

Pros

not many i been there a year and still no raise. they lied on frobes magazine and said we make 9/Hr. i make 8.25

Cons

does not care for its employees hr does not help. i have contacted them many times. the district manager also did not want to give me the hr number instead gave me the email address and told me he was going to call them and let them know of the email.

3.0

Feb 5, 2014

Still there until something better comes along.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great training, good food, fun fast paced environment and customers get the best experiences from those of is who care.

Cons

Not good pay. Managers play favorites and nobody is willing to help when you need it but expect you to help them when they need help. Lots of double standards!!

2.0

Feb 1, 2014

My experience is full of mixed feelings. Working here has been an underwhelming experience

Foodservice

Recommend

CEO approval

Business Outlook

Pros

You get a lot of experience and it is fast paced.

Cons

Managers play favorites, pay is low and more hours are given to lazy workers in an effort to try to motivate them

Viewing 802 - 804 of 826 Reviews

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