Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 50 reviews)); "Flexible hours while in school" ((in 29 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 20 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 19 reviews)); "It’s a good work environment" ((in 16 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"Bad management and they can underpay you" ((in 64 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 32 reviews)); "Terrible upper management." ((in 17 reviews)); "Blatant favoritism." ((in 8 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What Smashburger locations have received the highest employee ratings?

Tulsa , Washington , New Providence , San Jose , Hicksville , Saint Louis

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Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(826 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

826 reviews

4.0

Dec 1, 2013

Overall a very difficult job like any in the fast food service industry.

Cashier

Recommend

CEO approval

Business Outlook

Pros

Discounted food and employee discount.

Cons

There is a lot asked out of you, you have to be able to multi task and coordinate multiple things at once.

2.0

Oct 17, 2013

Not very good

Waitress

Recommend

CEO approval

Business Outlook

Pros

The company really cares about training the workers well, spending a week to train everyone at a new opening store, and making sure they are completely qualified.

Cons

The store assistant manager seemed to want to be more friends with the employees than an actual manager. It was also sometimes hard to find the guy.

4.0

Sep 10, 2013

Accounting Intern

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Awesome people. Free lunch everyday

Cons

I wish the company could have followed me home to the Northwest, but its home is Denver

Viewing 808 - 810 of 826 Reviews

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