Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 52 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 26 reviews)); "Flexible hours while in school" ((in 24 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 20 reviews)); "It’s a good work environment" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 62 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 33 reviews)); "Terrible upper management." ((in 18 reviews)); "Alot of favoritism" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What Smashburger locations have received the highest employee ratings?

Tulsa , Washington , New Providence , San Jose , Hicksville , Saint Louis

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Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(826 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

826 reviews

3.0

Sep 3, 2018

A cool place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing people in the kitchen. Responsiblities range widely.

Cons

stressful, lack of culinary quality.

3.0

Jun 25, 2017

cook

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

you can work with many great co workers, and learn how to make a great burger.

Cons

you will get a very weird working hours. For example, 3 hours in the morning, 3 hours break time, and 3 hours in the evening.

3.0

Aug 13, 2015

Hiring process

General manager

Recommend

CEO approval

Business Outlook

Pros

Very easy process to go through ! Very informative and excited company in all it has to offer! It is great feeling to see such passionate people who believe in all they have to offer! Very exciting future with a road map to guide you thru every step of the way! If you want a future Smashburger has it! You simply just have to take ownership and do your part! A win win partnership for anyone who is ambitious and wants to grow!

Cons

I have not seen any negatives as long as you take ownership and do your part ! A great road map to follow!

Viewing 823 - 825 of 826 Reviews

Jobs at Smashburger