Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 49 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 21 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 17 reviews)); "It’s a good work environment" ((in 16 reviews)); "Advancement, Fast paced, flexible schedule, running your own restaurant, managing employees" ((in 14 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 61 reviews)); "They pay was low and it was too far" ((in 56 reviews)); "Managers always in position." ((in 30 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 27 reviews)); "Terrible upper management." ((in 19 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Skip to content Skip to footer

Notifications

Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

827 reviews

2.0

Oct 26, 2015

Want so much for so little

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The training provided was great, took my guest service skills to another level. The company is growing so plenty of opportunity is there, it's all up to you on how far you go.

Cons

Having to work many positions at once. The work life balance wasn't great at all. When I was there the market was poor therefor we suffered by not being given hours to use employees when you mostly needed them. You had a feeling that your job was always on the line no matter how hard you worked.

3.0

Oct 18, 2015

It has been a good job

Training general manager

Recommend

CEO approval

Business Outlook

Pros

Better quality of life compared to Full Service. Very easy operationally.

Cons

Lower pay than Full Service across the board. High turnover as a result

5.0

Sep 25, 2015

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Some of the best opportunities to grow, along with one of the friendliest staffs you'll ever meet, the corporate office also does everything they can to help

Cons

one of the worst brings is that you always want to eat the food! It is so tempting I can't blame somebody for not wanting to

Viewing 88 - 90 of 827 Reviews

Jobs at Smashburger