Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 48 reviews)); "Great coworkers." ((in 32 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 26 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 21 reviews)); "It’s a good work environment" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 61 reviews)); "They pay was low and it was too far" ((in 53 reviews)); "Managers always in position." ((in 32 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 25 reviews)); "Terrible upper management." ((in 17 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(826 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

826 reviews

5.0

Jul 13, 2023

Goob Job

Line cook

Recommend

CEO approval

Business Outlook

Pros

flexible schedule and good team

Cons

hard labor with little pay

4.0

Jul 7, 2023

It’s about me

Restaurant supervisor

Recommend

CEO approval

Business Outlook

Pros

Your in charge, and can make your decisions of what’s good or not

Cons

Lacking behind on cleaning activities

4.0

Jun 26, 2023

Management problems

Trainer

Recommend

CEO approval

Business Outlook

Pros

Good coworkers and decent pay with plenty of opportunities for promotion

Cons

Gm is constantly changing and they have a lot of communication problems. We are also understaffed so that can lead to being overworked. Also for those that care about free food, they are very stingy about it and only offer a free meal when you work a double (has to be under 10$ and if not they make you pay for part of it)

Viewing 100 - 102 of 826 Reviews

Jobs at Smashburger