Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

38% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 50 reviews)); "Nice coworkers to work with" ((in 32 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 21 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 20 reviews)); "It’s a good work environment" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"Bad management and they can underpay you" ((in 60 reviews)); "They pay was low and it was too far" ((in 56 reviews)); "Managers always in position." ((in 34 reviews)); "Terrible upper management." ((in 15 reviews)); "Alot of favoritism" ((in 10 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

38% would recommend to a friend

(167 total reviews)

Jim Sullivan

13% approve of CEO

25% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

167 reviews

Reviews about "Compensation"

Return to all reviews

1.0

May 23, 2017

General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

Decent bonus program. Pay is competitive with similar concepts, but not for the amount of work

Cons

Horrible labor matrix. They just cut our labor hours more! Managers spend all there time in position; there is no time for any administrative duties. Upper management manages thru intimidation now. They have suspended matching funds to the 401 K. I think they are gutting the company to sell. They talk about great guest experience and serving quality products but it is just lip service. They have no concern about quality of life for any of there employees, only profit.

3.0

May 2, 2017

General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

Good Benefits, Great bonus plan in place, if you can achieve better results than previous quarters.

Cons

Very poor work/life balance. 50 hours required turns into 60 hours, sometimes more, if you're not one of the managers that just dips out during rushes (which I could never do to my team), Physically demanding, Lots of constant changes from higher departments, lack of consistency from District Managers, High turnover rate, Hard to meet labor matrix, Poor training in place for managers, Low pay rate for hourly employees.

4.0

Apr 30, 2017

Good fast paced job with flexible hours

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexible hours good pay employee meals co workers understanding superiors

Cons

fast paced training technique rude customers cleaning short break time

Viewing 103 - 105 of 167 Reviews

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Jobs at Smashburger

Senior Accountant – Shared Services

Covina, CA

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Cashier / Food Runner

Maple Shade, NJ

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Cashier

Greenwood Village, CO

$15 - $19 /hr

(Employer provided)

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