Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 49 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 24 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 21 reviews)); "It’s a good work environment" ((in 15 reviews)); "Flexible schedule" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 62 reviews)); "They pay was low and it was too far" ((in 54 reviews)); "Managers always in position." ((in 33 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 25 reviews)); "Terrible upper management." ((in 17 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (827 reviews)

Ratings by demographic groups

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Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

1.0

Apr 16, 2022

Horrible company to work for

General manager

Recommend

CEO approval

Business Outlook

Pros

None really, company is clueless.

Cons

Corporate management is clueless. They are so disengaged from actual store level operations. They expect management team to give and give and do things not in the job description. But never appreciate it or give anything back. They love dangling the carrot but never let you actually obtain it. They make constant promises, but never follow through. I've never seen a company with a little integrity as this company. 7 years of my life wasted.....

1.0

Oct 9, 2021

Corporate never care, upper management let you rot!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing good about this company!!!

Cons

DO NOT TRUST any of those positive reviews, if they said this company is that great WHY they are "FORMER" employee? Corporate office really don't give the damn of anybody but MONEY!! As long as your store making good money, every bad things you did will be forgotten. But if your store not making enough money (Corporate's standard) they will nit picking to find a way to fired you or force resignation. District managers work for this company mostly lack of individual thinking!!! They either don't have the experiences nor the heart for the hospitality industry. They WILL NOT stand up for you or any employees against Area manager or Corporate. Area leader/manager... ever watch Harry Potter??? They are the death eaters!!!

5.0

Jul 9, 2021

Its a good job

Front end staff

Recommend

CEO approval

Business Outlook

Pros

pays well good schedule during busy seasons

Cons

the management can be difficult to work with

Viewing 145 - 147 of 827 Reviews

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Horrible company to work for

Corporate never care, upper management let you rot!!!

Its a good job

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