Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews
4.0
Oct 10, 2017

guest service expert

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

cashiering,bussing tables, stocking, dishwashing, making milkshakes

Cons

some rude customers, mopping, some coworkers were difficult to work with.

2.0
Oct 9, 2017

Decent job, not worth it in the long run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Keeps you busy with nice breaks between shifts and rushes.

Cons

Schedule has been changed without my knowledge making me arrive either late or early to work; scars on my arms from working the grill (oil spitting); No enforcement when worker is getting out of line and shouting while under stress.

1.0
Oct 5, 2017

Poor Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved the team I worked with!

Cons

Poor ownership and leadership. They will put you through the ringer and not blink twice when they have to cut everyone.

Viewing 160 - 162 of 827 Reviews

Glassdoor has 852 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.