Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has been stable over the past 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 50 reviews)); "Flexible hours while in school" ((in 29 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 20 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 19 reviews)); "It’s a good work environment" ((in 16 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"Bad management and they can underpay you" ((in 64 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 32 reviews)); "Terrible upper management." ((in 17 reviews)); "Blatant favoritism." ((in 8 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What Smashburger locations have received the highest employee ratings?

Tulsa , Washington , New Providence , San Jose , Hicksville , Saint Louis

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Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(826 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

826 reviews

1.0

Aug 21, 2025

Terrible

Team leader

Recommend

CEO approval

Business Outlook

Pros

Nice staff and fun team

Cons

Awful management, some higher up has now decided she wants to run the store and has began only hiring her friends, one of which has been there 2 months of that been late on numerous occasions due to being out drinking the night before and she has offered him a promotion despite numerous other staff member some of which being there for years were completely overlooked. Terrible company

2.0

Aug 6, 2025

Not too bad

Restaurant general manager

Recommend

CEO approval

Business Outlook

Pros

-Employees are family -Learn a lot due to being independant Culture & values are determined by you & your store. Higher up managment has none lol.

Cons

- Salary isn't always worth the efforts - Bonus is unattainable - Higher up dictates things like store temperature from across the country.

2.0

Jul 30, 2025

Your typical burger-flipping job

Foh supervisor

Recommend

CEO approval

Business Outlook

Pros

Staff discount is not bad

Cons

Staff meal would be better though

Viewing 16 - 18 of 826 Reviews

Jobs at Smashburger