Smashburger reviews

3.0

39% would recommend to a friend

(826 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Smashburger has an employee rating of 3.0 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

826 reviews
1.0
Oct 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Fast Growing Company. I don't see any other Pro's. Overworked, exhausted from the top down.

Cons

General Managers expected to fill all the hourly employee gaps and somehow manage at the same time. It's impossible to flip burgers all day and actually manage the establishment. Expect to spend each and everyday bailing water from a sinking boat.

5.0
May 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Smashburger Support Center has all the things you look for in a place to work...happy employees, an exciting and fast moving pace, challenging work, a growing company and a competitive benefits package. There are also little perks that are fun like a casual attire environment and my favorite, an espresso machine where I can make a latte in the afternoon.

Cons

The fast-paced environment is not for everyone so I would certainly make sure that is strength when considering a position at Smashburger.

3.0
Feb 23, 2016

General Manager

Recommend
CEO approval
Business Outlook

Pros

They have great benifits and it is usually a fun place to work.The Regional managers put a lot of faith in the GMs if you are doing a good job but if you are struggling expect to be micro managed

Cons

Salary is a bit lower then other similar concepts but the bonus structure can make up for it although it can be challenging to hit a lot of the goal they have set for you.

Viewing 19 - 21 of 826 Reviews

Glassdoor has 851 Smashburger reviews submitted anonymously by Smashburger employees. Read employee reviews and ratings on Glassdoor to decide if Smashburger is right for you.