Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 50 reviews)); "Flexible hours while in school" ((in 25 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 23 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 21 reviews)); "It’s a good work environment" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 65 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 33 reviews)); "Terrible upper management." ((in 16 reviews)); "No work life balance" ((in 9 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

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Smashburger

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by category

3.6

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Senior management

2.6

Compensation and benefits

2.5

Work/Life balance

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

827 reviews

3.0

Jun 10, 2016

Not so great.

Crew member/grill cook

Recommend

CEO approval

Business Outlook

Pros

Not a very strict work environment, mostly because it isn't a Corporate store. Great place to meet new people and make friends (Co-workers and customers.)

Cons

The store owner hardly comes in and is stingy with the money, not taking good care of the store.

3.0

May 2, 2016

Working for SmashBurger

Kitchen staff

Recommend

CEO approval

Business Outlook

Pros

Great Coworkers, a free meal after working four hours, relatively simplistic work.

Cons

Minimum wage job, not as many opportunities to move up when you only are a part time worker.

2.0

Apr 23, 2016

Employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is a very simplistic job. You can learn everything you need to know within a few weeks and as long as you are willing to move quickly while multitasking you will be successful.

Cons

No matter how long you work there they would rather watch you leave than make any kind of accommodation for your other responsibilities. Even though it is an hourly job it can be extremely difficult to get the management to acknowledge your written availability.

Viewing 208 - 210 of 827 Reviews

Jobs at Smashburger

Cashier / Food Runner

Cashier / Food Runner

Cashier / Food Runner