Does Smashburger pay their employees well?

According to anonymously submitted Glassdoor reviews, Smashburger employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Smashburger. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Smashburger?

39% of Smashburger employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smashburger 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Smashburger?

General Manager (73) , Cashier (68) , Cook (50) , Assistant Manager (36) , Gse (33) , Guest Service Expert (32) , Shift Leader (29) , Line Cook (27) , Manager (20) , Restaurant General Manager (12) , Front of the House (11) , District Manager (10) , Shift Manager (10) , Server (9) , Front of House (8)

What are the pros of working at Smashburger according to real employee reviews?

"Great people and lots of fun" ((in 51 reviews)); "free food and the quick work pace kind of feels like a fun game that you have to complete" ((in 22 reviews)); "Some great staff, you get on well as you know how bad it is to work there." ((in 19 reviews)); "It’s a good work environment" ((in 15 reviews)); "Flexible schedule" ((in 15 reviews))

What are the cons of working at Smashburger according to real employee reviews?

"At Smash Burger there was Poor management" ((in 62 reviews)); "They pay was low and it was too far" ((in 52 reviews)); "Managers always in position." ((in 31 reviews)); "Long hours and usually during the peak hours like 11 am to 10 pm or close." ((in 25 reviews)); "Terrible upper management." ((in 16 reviews))

What are employees saying about Smashburger layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smashburger layoffs and their outlook for job security at Smashburger in 2026.

What are the top reviewed Smashburger locations?

Denver , New York , Houston , Las Vegas , Dallas , Phoenix , San Diego , Minneapolis , Sacramento , San Jose , Chicago , Saint Louis , Tulsa , Charlotte , Hicksville , Mesa , Washington , Columbia , New Providence , Clark , Salt Lake City , Fairfax , Louisville , Roseville , San Francisco , Ellicott City , Clifton , Lodi , Newark , Paramus

Smashburger reviews

3.0

39% would recommend to a friend

(827 total reviews)

Jim Sullivan

13% approve of CEO

26% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Smashburger has an employee rating of 3.0 out of 5 stars, based on 827 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smashburger employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

827 reviews

5.0

Aug 18, 2015

Smashburger for ever

Area general manager

Recommend

CEO approval

Business Outlook

Pros

You can have a life. I came from fine dinning. Worked most weekends and Holidays. At Smashburger we can write our schedule so we can take weekends off when needed, Closed Christmas & Thanksgiving. When I started with Smashburger 8 years ago I forgot what it was like to have the major holiday off and spend quality time with my family. The growth potential is hug. I have one of my GMs how started as a GSE, moved to shift leader, then to assistant manger and is a GM for me.

Cons

I do not have any

Smashburger Response

10y

This is wonderful to hear! Thank you for sharing your Bold, Remarkable and Memorable Experience.

4.0

Aug 11, 2015

This is great

Shift manager

Recommend

CEO approval

Business Outlook

Pros

There is great upward mobility, and one of their core foci is team member development. It is a great company to get your feet wet in the restaurant business with.

Cons

There is potential to be so much more. But corporate doesn't execute on it. Like I said it is a great place to get your feet wet but we can potentially push our people harder but don't.

3.0

Aug 9, 2015

General Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are great. The food is excellent and great concept. Always interesting and never a dull day. They have great growth and a vision of where they want to be in future

Cons

Long days, hard to keep staff, and to schedule according to business with the matix.. Many reports controlling every aspect of running the store. Also because growth is so rapid many changes happen too quickly

Viewing 235 - 237 of 827 Reviews

Jobs at Smashburger

Cashier / Food Runner

Cashier / Food Runner

Cashier / Food Runner

Smashburger

Smashburger reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Smashburger for ever

This is great

General Manager

Jobs at Smashburger

Smashburger reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Smashburger reviews FAQs

Jobs at Smashburger